Terms and Conditions

1. Introduction

Mirros Limited operates this website. Throughout the site, the terms “we”, “us” and “our” refer to Mirros Limited. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Definitions

  • Company: Refers to Mirros Limited, the owner of this website.
  • Customer: Refers to the person or entity using this website and/or purchasing Products from the Company.
  • Products: Refers to the payment wearables, gift cards, cash vouchers, and mobile top-ups offered for sale on this website.
  • Provider: A third partner entity supplying the Product

3. Account Registration

  • Eligibility: To use our website and create an account, you must be at least 18 years old and reside in a country where our Products are available.
  • Account Security: You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

4. Product Information

  • Description: We endeavour to describe and display our Products as accurately as possible. However, we cannot guarantee that the colours and details shown on your monitor will be accurate.
  • Usage Restrictions: Products sold are intended for personal use only. Commercial use is prohibited unless expressly authorized by the Company.

5. Pricing and Payment

  • Pricing: All prices are listed in EUR. We reserve the right to change prices at any time without notice.
  • Payment Methods: We accept various payment methods, including credit/debit cards and MuchBetter Wallet, Open Banking, etc.

6. Order Process

  • Placing Orders: To place an order, add the desired Products to your cart and proceed to checkout. Follow the prompts to complete your purchase.
  • Order Confirmation: An order confirmation will be sent to your email address. This confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.
  • Order Cancellation: Physcial items orders can be cancelled within 12 hours of placement. After this period, cancellations are not guaranteed and may be subject to our return policy. Giftcards, Mobile topups and Cash vouchers orders cannot be cancelled once ordered.

7. Delivery and Shipping

  • Shipping Methods: We offer various shipping options. Delivery times and costs will be calculated at checkout.
  • Shipping Costs: Shipping costs are inclusive with the cost of the product. 
  • Delivery Issues: If your order is delayed or lost, please contact our customer service for assistance.
  • Delivery Times: Our delivery times will be notified to you when you place your order for Vouchers.

8. Returns and Refunds

  • Return Policy: Return policy depends on the Product you purchased. There are no returns for digital items such as Mobile TopUps, GiftCards, and Cash Vouchers. For physical items such as payment rings and fobs, provided the wearable is not activated, you can exchange it for a different size. Any costs incurred re shipping or import duties in relation to the exchange of physical goods will be charged to you. Please refer to terms and conditions under the product description page.
  • Refund Process: It is not possible to obtain a refund.

9. Warranty and Liability

  • Product Warranty: Payment wearables come with a one-year warranty against manufacturing defects. Gift cards, cash vouchers, and mobile top-ups are not covered by warranties.
  • Limitation of Liability: We are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. We do not exclude or limit in any way our liability to you where it would be unlawful to do so.

10. Use of Gift Cards, Vouchers, and Top-Ups

  • Redemption: Gift cards, vouchers, and top-ups can be redeemed as specified at the time of purchase.
  • Expiration: Some gift cards and vouchers may have an expiration date, which will be stated at the time of purchase.
  • Non-transferability: Gift cards, vouchers, and top-ups are non-transferable and cannot be exchanged for cash.

11. Privacy Policy

  • Data Collection: We collect personal information necessary to process your order and improve our services.
  • Data Protection: We implement security measures to protect your personal information. For more details, please refer to our Privacy Policy.
  • Cookies: Our website uses cookies to enhance the user experience. By using our website, you consent to our use of cookies.

12. Intellectual Property

  • Ownership: All content on this website, including text, graphics, logos, and images, is the property of Mirros Limited.
  • Usage Rights: Customers are granted a limited license to access and make personal use of this website, but not to download or modify it without our express written consent.

13. Governing Law and Jurisdiction

  • Applicable Law: These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom.
  • Dispute Resolution: Any disputes arising out of or in connection with these terms shall be resolved through arbitration in the United Kingdom.

14. Changes to Terms

  • Modification Rights: We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on the website.
  • Notification: Customers will be notified of significant changes via email or a prominent notice on our website.

15. Contact Information

For questions or concerns regarding these terms and conditions, please contact us at:

Mirros Limited
Isle of Man Business Park
Douglas
Isle of Man
IM2 2SA

16. Prohibited Use and Activities

  • Prohibited Activities: Users are prohibited from engaging in activities such as posting obscene, violent, or crude content; breaking the law; harassing or stalking other users; violating copyright laws; hacking, introducing viruses, or tampering with the website; conducting scams; and spamming the service or other users.

17. Account Termination and Suspension

  • Termination: We reserve the right to suspend or terminate user accounts that violate our terms and conditions.

18. Data Protection

  • Use of Personal Information: We will only use your personal information as set out in our Privacy Policy.

19. General Provisions

  • Transfer of Rights: We may transfer our rights and obligations under these terms to another organization. You may only transfer your rights or obligations under these terms to another person if we agree to this in writing.
  • Legality: If a court finds part of this contract illegal, the rest will continue in force.
  • Jurisdiction: These terms are governed by Isle of Man law, and you can bring legal proceedings in respect of the vouchers in the Isle of Man courts.

20. Agency Disclosure

The Company operates as an agent in the distribution of Products available through our online platform. By placing an order through our platform, you acknowledge that you are purchasing the Product directly from the relevant Provider. The Company's role is limited to facilitating the transaction between you and the Provider. The Company does not own or sell the Products and is not responsible for the quality, legality, or any other aspect of the Products. Any issues related to the Product should be directed to the Provider from whom you purchased the Product.