Below are some common questions you may have. If you need further help you can always contact us here.
Vouchers & Gift Cards
You can simply login to your account with your registered email address here
Please check your spam folder and make sure to whitelist our email address help@vouchermap.com to receive future emails. Alternatively, please get in touch with our friendly customer services team
Unfortunately, we do not offer returns and refunds for Gifcards, Cash Vouchers and Mobile TopUps. If you experienced a technical issue during your purchase process, please contact our customer services team.
Please contact our friendly customer services team and let us know the following information:
- The website/App you are trying to redeem your Voucher code on
- Your Voucher PIN code
We offer digital gift cards for various retailers, restaurants, and online services. You can browse our selection on our gift card page.
Simply select the gift card you wish to purchase, choose the desired amount, and follow the checkout process. You will find the pincode in the order history section of your account after a successful purchase.
Expiration policies vary by retailer. Please check the terms and conditions of the specific gift card you are purchasing.
Gift cards are non-refundable and non-exchangeable. Please ensure you select the correct card before completing your purchase.
Contact our customer service team with your order details and we will assist you in resolving the issue.
If you suspect any fraudulent activity or have security concerns, please contact our customer service immediately.
Yes, you will receive a confirmation email once the gift card has been sent. If you scheduled a future delivery, you will receive a notification on the delivery date.
MuchBetter Mastercard® Wearables
Wearable payment accessories are devices or items like wristbands, rings, or smartwatches that have integrated technology for making contactless payments.
These accessories use NFC (Near Field Communication) technology to enable contactless payments. Simply tap the accessory on a compatible payment terminal to complete a transaction.
We accept all major credit cards, MuchBetter wallet, Open Banking, and other secure payment methods.
Yes, wearable payment accessories use secure encryption technology to protect your financial information.
Provided you have not activated your Ring, you can exchange it for a different size within 21 days of placing your order. Your Ring must be received back by us within 21 of days of placing your order. It is your responsibility to cover all return costs and we accept no liability for Rings that are lost or damaged during return shipping. Therefore, we strongly suggest your return your Ring via tracked delivery, retain your proof of postage and ensure your sender address is clearly visible on the packaging. You must include your MuchBetter registered phone number inside the packaging with your Ring, as without this we will not be able to identify who the return belongs to. We do not provide exchanges for Rings that have been activated.
Unable to find satisfactory answers? Contact Support